Terms of service

OVERVIEW

Welcome to [Your Store Name] (“we”, “our”, “us”). By accessing or using our website [yourdomain.com], you agree to be bound by these Terms of Service.

If you do not agree with any part of these terms, please do not use our website.

1. About Our Business

[Your Store Name] operates as a dropshipping business. Products displayed on our website are shipped directly from third-party suppliers to customers.

We do not manufacture products ourselves.

2. Eligibility

You must be at least 18 years old to place an order on our website.

3. Products & Pricing

  • All prices are listed in INR (₹) unless stated otherwise.

  • Prices and availability are subject to change without notice.

  • We reserve the right to discontinue any product at any time.

  • Product images are for illustration purposes only. Actual products may vary slightly.

4. Orders & Payments

  • Orders are processed only after full payment is received.

  • We accept payments through approved payment gateways.

  • We reserve the right to cancel any order due to stock issues, pricing errors, or suspected fraud.

If an order is cancelled, a refund will be issued to the original payment method.

5. Shipping & Delivery

Since we use third-party suppliers:

  • Delivery times may vary depending on location and supplier.

  • Estimated delivery: 7–20 business days (may vary).

  • Delays caused by customs, courier partners, or natural events are beyond our control.

6. Customs & Duties (If Applicable)

International shipments may be subject to customs fees or import duties. These charges are the responsibility of the customer.

7. Returns & Refunds

Returns are accepted only for:

  • Damaged products

  • Wrong items received

  • Defective products

You must contact us within 48 hours of delivery with photo/video proof.

Refunds (if approved) will be processed within 5–10 business days.

Products bought on sale or with discounts may not be eligible for return.

8. User Responsibilities

You agree not to:

  • Use the website for illegal purposes

  • Provide false information

  • Attempt to hack or disrupt our services

  • Copy or misuse our content

9. Intellectual Property

All content on this website (logo, text, images, design) belongs to [Your Store Name] and may not be used without permission.

10. Limitation of Liability

We are not responsible for:

  • Indirect or consequential damages

  • Supplier delays or product variations

  • Incorrect usage of products by customers

Our liability is limited to the amount paid for the product.

11. Governing Law

These Terms are governed by the laws of India. Any disputes will be handled in the courts of [Your City/State].

12. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website means you accept the changes.

13. Contact Information

For questions or support:

Business Name: theonlinemalls.in
Email: theonlinemallshelp123@gmail.com
Phone: 
Address: gola ramgarh jhrakhand 829110